Legal Hold and Retention
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A company has two duties that pull against each other. Privacy law says: do not keep personal data longer than you need it. Other law says: keep certain records for a set time, and keep anything that may be evidence.
A retention schedule settles the first tension in advance. A legal hold is the switch that stops deletion when a dispute or an investigation is in view.
Focus: delete on schedule, stop deleting when a hold starts, and release the hold when it ends.
Learning objectives
- Build a retention schedule and say where each period comes from.
- Decide when a legal hold starts.
- Set the scope of a hold: people, systems, dates.
- Run the five steps of a hold from the company's side.
- Release a hold and return to the schedule.
- Explain why destroying records can be a crime.
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