Governance and Oversight
Readiness training. LEA.Training does not grant any official certificate, licence or authority.
The earlier units of this course (units P1 to P7) describe what a good answer to a request looks like. This unit asks a harder question: will your company still give that answer on a bad day? On the day the one expert is on leave. On the day a request arrives at night, with a threat.
Governance is the set of things that makes the right answer normal: a policy, named owners, trained people, records, and someone who checks.
Focus: written policy, named owner, trained staff, a log, and a regular check.
Learning objectives
- List what a request-handling policy must say.
- Explain what the board and senior managers should see and decide.
- Assign roles in a small, a medium and a large company.
- Plan training and an audit.
- Use a "start small" plan where no response function exists.
- Score your company on a readiness self-assessment.
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