Builds on: Data Requests: Historic and Live, Metadata and Content
Preservation: Freeze First
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Data held by a service provider does not wait for your paperwork. Logs expire. Users delete accounts. A preservation request asks the provider to keep a copy safe while you seek the legal power to see it.
Focus: freeze first, on the same day. Then start the route to disclosure, and watch the expiry date.
Learning objectives
- Explain the difference between retention, preservation and disclosure.
- Decide who should receive a preservation request, and check that the data is likely to exist.
- Describe what a preservation "snapshot" does and does not keep.
- Keep a preservation diary: reference, expiry, renewal and withdrawal.
- Recognise when a direct approach to a provider is not safe.
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